mya97 Privacy Policy
Your personal information is very important to us. This policy clearly explains what data we collect and how we handle it.
This Privacy Policy explains in detail how mya97 collects, stores, handles, and protects the personal data of players who use the mya97 platform. By using the platform, you are considered to have agreed to the terms set out in this policy.
mya97 places great value on the trust of its players and protects data using SSL encryption and modern security technologies.
Last updated: 30 October 2026
Types of information we collect
When you access the mya97 platform, create an account, make a payment, or use our services, we may collect the following categories of personal information.
Registration data
- Full name (Myanmar name / English name)
- Date of birth (to verify age 21 and above)
- Email address
- Phone number
- Username
- Platform login password (hashed)
Financial and transaction data
- Payment method (KBZPay, Wave Money, AYA Pay, CB Pay, Bank Transfer)
- Deposit/withdrawal amounts and dates
- Payment reference numbers
- Bank account or mobile payment ID (for payment verification)
Gaming Data
- Game types and frequency of play
- Bet amounts and results
- Bonus and promotion usage history
- VIP level and results history
Technical Data
- IP address
- Browser type and version
- Device type and OS
- Website access history and session data
- Cookie data
Data Collection Methods
We collect personal data through the following methods—
- Directly provided — Information you give us when filling in the registration form to open an account.
- Automatically from platform use — Technical data collected from cookies, log files and pixel tags while you browse the website.
- From payment systems — Payment data collected when transactions are processed via KBZPay, Wave Money, AYA Pay, CB Pay and bank transfers.
- From third-party verification services — Data received from services we work with for age and identity verification.
How We Use Your Data
mya97 uses your personal data only for clear, specific purposes and never beyond those purposes.
Account Management
Data is used to support account creation, registration, login and financial transactions.
Security Checks
Data is used to detect and prevent unauthorised access, fraud and money laundering.
Customer Support
Data is referenced to help answer your questions via 24/7 Live Chat and email.
Platform Improvement
Data is analysed to understand how players use the platform so we can improve website content and games.
Promotion Matching
Data is referenced to send you information about bonuses and promotions that match your play style. You have the right to opt out at any time.
Responsible Gaming Support
Data is handled to monitor play patterns and identify players who may have gambling-related issues so we can offer support.
Data Sharing with Third Parties
mya97 will not sell or rent players' personal data to any third party. However, data may be shared in limited ways where necessary to deliver our services—
- Payment processors — Only the data needed to verify deposits and withdrawals is shared with KBZPay, Wave Money, AYA Pay, CB Pay and banks.
- Technology providers — Vendors handling website operation, cloud hosting and cybersecurity process limited data.
- Legal requirements — Operational data may be disclosed where required by a court order, national law or regulatory decision.
- Fraud prevention — Only the data required for financial security operations and checks is transferred.
Personal Data Retention and Deletion
mya97 retains data for as long as a player's account remains open. After account closure—
- Legal and financial audit records may be retained for up to 5 years.
- Gaming records may be retained for up to 3 years.
- Non-financial data is deleted within 90 days of the relevant retention period ending.
If you would like to request data deletion, contact us at [email protected]. We may not be able to delete immediately due to legal obligations, but we will act as quickly as possible.
Cookies and Tracking Technologies
The mya97 website uses the following types of cookies—
Essential Cookies
Required for login sessions, layout settings, and security. These cookies cannot be declined — the website will not function properly without them.
Analytics Cookies
Collects data to help us understand how players use the website, so we can improve the player experience.
Preference Cookies
Remembers your language choice, device settings, and preferred game types. These can be cleared from your browser settings.
Marketing Cookies
Used to measure promotions and how players find the website. These cookies can be declined from your browser settings.
Player Rights
You have the following rights regarding your personal data—
Right to Access
You can request to view the data we hold about you.
Right to Correct
You can request corrections to any data that is inaccurate or incomplete.
Right to Delete
You can request that your data be deleted, unless legal restrictions apply.
Right to Restrict
You can request that we limit how your data is used for certain purposes.
Right to Portability
You can request to receive your data in a readable format and transfer it elsewhere.
Right to Object
You can object to data processing that is based on our legitimate interests.
Child Protection Policy
The mya97 platform is intended for players aged 21 and above only. We do not knowingly collect personal information from anyone under 21. If we become aware that a person under 21 has provided data, that data will be deleted immediately and the relevant account will be closed. Parents or guardians who suspect that someone under 21 is accessing this platform can contact us at [email protected].
Security Measures
mya97 applies the best available technology and practices to protect player personal data—
- SSL / TLS Encryption — All data transmitted between the platform and our servers is encrypted.
- Data Encryption — Sensitive stored data (password hashes, payment numbers) is encrypted before storage.
- Access Control — Access to data is strictly limited to authorised staff only.
- Regular Security Audits — Servers and networks are checked regularly and vulnerabilities are patched.
- Two-Factor Authentication (2FA) — Two-step verification is available to keep your account secure.
- Data Breach Response — In the event of a data breach, affected players and relevant authorities will be notified as required by law.
Policy Updates
mya97 may update this privacy policy from time to time — to fix errors, add new services, or reflect changes in the law.
- Registered players may be notified of policy changes by email.
- Any major changes will be clearly announced on the website.
- Continuing to use the platform after changes have been made means you accept the new policy.
- If you do not agree with a policy change, you may contact [email protected] to request that your account be closed.
Contact Us
If you have any questions, requests, or complaints about this privacy policy, you can reach us through the following channels —
- Email — [email protected]
- 24/7 Live Chat — You can reach us directly through the Live Chat on the website.
On behalf of mya97, we commit to always upholding the obligations in this policy and to treating your personal data with respect.