mya97 Terms & Conditions
By using the mya97 platform, you are considered to have read and accepted these terms and conditions. Please read this page carefully.
About mya97 Services
mya97 is a platform providing online gaming services for players in Myanmar, including slots, live casino, football betting, and local games. These terms and conditions govern the full agreement between the player and mya97 for use of these services. Please make sure you understand these terms before registering an account, making a deposit, or playing.
mya97 reserves the right to update these terms and conditions at any time. Continued use of the platform after updates are published on this page will be considered acceptance of the revised terms.
1 Eligibility Requirements
Age Restriction
mya97 services are for players aged 21+ only. Anyone under 21 is not permitted to register an account, make a deposit, or play any games on mya97.
One Account Per Person Policy
Each player is allowed only one account on mya97. If any person is found to have opened more than one account —
- Additional accounts may be suspended and closed.
- Bonuses and cash balances may be forfeited.
- The main account may also be closed.
Registration and Accuracy of Information
Players must ensure that all information provided during registration — including name, contact number, and payment details — is accurate and up to date. Accounts registered with false information may have withdrawals rejected and accounts closed.
2 Account Management
Account Security
Players must fully protect their mya97 account login details, password and payment-related PINs. You agree that you are responsible for all activity carried out on your account. mya97 is not responsible for issues related to account access unless there is an undeniable exception involving a third party.
Unauthorized Access
If there is any unauthorized access to your account or a security breach, you must notify [email protected] as soon as possible. Please be aware that mya97 cannot be held responsible for losses that occur as a result.
Account Suspension and Closure
mya97 may suspend or close an account without prior notice if any of the following occurs —
- A breach of these terms and conditions is found
- Financial fraud or irresponsible payment activity
- Unauthorized access or gameplay using manipulative systems
- Suspicious patterns suggesting the platform is being used with malicious intent
3 Deposits and Withdrawals
Deposits
Accepted payment methods at mya97 are KBZPay, Wave Money, AYA Pay, CB Pay and Bank Transfer. The minimum deposit amount is 10,000 Ks. Your account balance will be updated almost immediately after a deposit.
Withdrawals
The minimum withdrawal amount is 10,000 Ks. Withdrawal requests are normally processed within 1 hour. When making a withdrawal —
- You can normally only withdraw using the same method you used to deposit.
- The account holder's name and payment method must match exactly.
- Bonus funds cannot be withdrawn until the bonus wagering requirement has been met.
Financial Verification
To ensure security and financial accuracy, mya97 may review withdrawal requests. If KYC (Know Your Customer) verification steps are required, our support team will contact you and you will need to provide the necessary documents.
4 Bonuses and Promotions
Welcome Bonus
mya97 offers a 150% bonus (up to 300,000 Ks) on your first deposit. The bonus wagering requirement is 15x the bonus amount.
Examples —
- Deposit 20,000 Ks and receive a 30,000 Ks bonus, giving a balance of 50,000 Ks. Wagering = 30,000 × 15 = 450,000 Ks
- Deposit 420,000 Ks and receive a 300,000 Ks bonus, giving a balance of 720,000 Ks. Wagering = 300,000 × 15 = 4,500,000 Ks
General Bonus Terms
- Players must understand that each bonus can only be claimed once.
- mya97 reserves the right to void bonus funds if a player is found to be abusing them through arbing, bonus abuse or strategic wagering.
- mya97's decision is final on any bonus-related dispute.
- Bonuses awarded through promotions can only be withdrawn after the wagering requirement has been completed.
VIP Program
The mya97 VIP program has three tiers: Bronze, Silver and Gold. Bronze members can earn up to 0.4% weekly cashback, Silver up to 0.8% and Gold up to 1.2%. Progression through the tiers depends on each player's activity level.
5 Fair Play Policy
Fair Play
mya97 takes steps to ensure that all games on the platform are fair, genuine and transparent. SSL encryption is used to protect players' personal and financial data.
Prohibited Actions
Players must not use the mya97 platform for any of the following —
- Money Laundering
- Using bots or automation software irresponsibly
- Chained bonus exploitation or direct bonus arbing
- Switching between accounts to claim bonuses by posing as different players
- Exploiting the platform's systems
Technical Errors
mya97 cannot be held responsible for sudden losses resulting from game interruptions or outcomes caused by technical errors or network disconnections. Players are responsible for using the platform with a stable internet connection.
6 Personal Data Protection
Privacy Policy
mya97 does not sell players' personal information to third parties for money. For details on how information is disclosed, stored, and protected, read the Privacy Policy.
Cookie and Data Usage
By visiting the mya97 website, you agree that cookies and similar technologies may be used. These technologies are used to improve website performance and enhance the player experience.
7 Responsible Gaming
Gaming Limits
mya97 offers players a full gaming experience, but all players must understand that gambling is entertainment and not a guaranteed way to make money.
Self-Control
To keep your gaming in check —
- Set a separate budget for gaming and do not exceed that amount
- Only play when you have accepted that you may lose money
- Avoid chasing losses
Read more on the Responsible Gaming page.
8 Contact Support
Customer Support
The mya97 customer support team is available 24/7. Ways to reach us —
- Live Chat — chat with us directly in Myanmar language
- Email — [email protected]
Complaint Handling
Any player with a problem or complaint can send it to [email protected]. The mya97 support team will respond promptly. We commit to handling every complaint fairly and reasonably.
9 Limitation of Liability
Service Interruption
mya97 may temporarily suspend services due to maintenance, server issues, or circumstances beyond our control. Please be aware that mya97 cannot be held responsible for any losses arising from such interruptions.
Third-Party Services
mya97 is not responsible for delays or losses caused by payment services (KBZPay, Wave Money, AYA Pay, CB Pay). Players should understand that incomplete deposits or withdrawals may occur due to third-party network issues.
Legal
Players must understand for themselves that they are accessing and playing on mya97 in accordance with the laws and regulations of their place of residence. mya97 is not a legal advisory body for players.
10 Terms and Conditions Amendments
Right to Amend
mya97 reserves the right to amend any part of these terms and conditions with or without prior notice. Continued use of the platform after amendments are published on this page will be considered acceptance of those amendments.
Reviewing Amendments
We recommend checking these terms and conditions regularly as changes may occur. If you have questions about any amendments, contact us at [email protected].
Terms and Conditions FAQ
- Bonus funds may be forfeited
- The account may be suspended or permanently closed
- Withdrawal requests may be denied
- Activity may be halted